Locked rate

TruePrice: the quote is the price

When you lock the rate with a $99 deposit, the number does not change. If the carrier rate moves, we cover it.

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$99 deposit
Balance on delivery
Door to door
Pickup at your driveway
Live GPS
Tracking included
7 day support
Real humans, real phones

What TruePrice actually means

TruePrice is simple: the quote you accept is the total you pay. There are no surprise fees, no upcharge if a carrier rate moves, and no extras tacked on at delivery. The number on your quote equals $99 deposit plus balance to driver on delivery.

The reason other brokers raise prices after booking is that they quote low to win the click, then negotiate up when no carrier accepts the load. We do not do that. Our quotes match real carrier rates from the live load board, and if we misjudge the rate, we absorb the difference. You pay what we said.

What TruePrice includes

Every cost baked into the locked rate.

1

Door to door pickup and delivery

Carrier comes to your driveway, delivers to the destination address. No terminal fees, no transfer charges.

2

Live GPS tracking

Real time location, driver name, and driver phone in your shipment portal. No upgrade fee.

3

Cargo insurance during transit

Every carrier we dispatch carries cargo insurance, typically $100,000 per load. Included in the quote.

4

Customer service from booking to delivery

Shelly and the dispatch team are with you the entire ride. No premium support tier, you get the same access either way.

5

Inspection forms and BOL

Pickup inspection and delivery inspection are part of every shipment. Standard, included, no charge.

6

Reroute if your address changes

Moved house mid shipment? Updated delivery address? We handle the reroute, no extra fee.

What is included vs not included

What the locked rate covers, and what is separate.

Included in TruePrice

  • Door to door pickup and delivery.
  • Live GPS tracking and driver contact info.
  • Carrier cargo insurance during transit.
  • Pickup and delivery inspections.
  • Customer service from booking to delivery.
  • Standard reroutes for address changes.
  • FMCSA licensed carrier verification.

Not included

  • Storage fees if you cannot receive delivery for 5+ days.
  • Special equipment fees (liftgate, winch for inop vehicles) if not declared at quote.
  • Premium enclosed transport if you originally booked open and want to switch.
  • Expedited pickup (same day) if you originally booked standard.
  • Personal items above 100 pounds in the vehicle.
  • Damage caused by your own preparation issues (not insurance covered).

How TruePrice works step by step

From quote to delivery, the price never moves.

1

1. Get a quote

We pull live carrier rates for your route, vehicle, and dates and give you a real number.

2

2. Lock with $99

$99 deposit locks the rate. We post your shipment to the carrier network at our quoted rate.

3

3. We absorb rate movement

If the carrier accepts at a higher rate than we expected, we eat the difference. You pay the original quote.

4

4. Pay balance on delivery

Quote minus $99 deposit equals the balance you pay to the driver on delivery.

Edge cases (what could change the price)

Honest list of when the price would change. All three are customer driven, never broker driven.

You changed the vehicle

Booked a sedan, switched to a 3 row SUV. Different weight, different rate. Tell us at quote time.

You changed the route

Booked Atlanta to Dallas, switched to Atlanta to Los Angeles. New route, new rate.

You delayed pickup more than 2 weeks

If you push pickup out by weeks, the load board has changed and we re quote at current rates.

Vehicle is non running and was declared running

Inop cars need a winch and are priced differently. Be honest at quote time so the carrier brings the right equipment.

You added stops or special requests

Two pickup addresses, three drop offs, etc. Each adds time, each adds cost.

Storage at the destination

If you cannot accept delivery within 5 days of arrival, the carrier may charge a storage fee. Not a Whipshipper fee.

Why other brokers raise prices and we do not

The bait and switch playbook is simple. Quote way below the market rate to win the click. Take a big deposit. Then either fail to find a carrier and raise the price to where a carrier will take it, or refund the deposit minus a cancellation fee. Either way, the customer loses.

Whipshipper quotes at real carrier rates from day one. Our margin is fair, our service is what you pay for, and our quotes hit the load board at numbers that actually clear. That is how we keep the price locked. We did the work to set it right the first time.

What TruePrice typically looks like

Estimates by distance for open and enclosed transport. Your exact quote comes from the live load board.

DistanceOpen TransportEnclosed TransportTransit Days
0 to 500 mi$450 to $700$700 to $11002 to 4 days
500 to 1000 mi$700 to $1000$1100 to $15003 to 5 days
1000 to 2000 mi$900 to $1400$1500 to $22005 to 7 days
2000+ mi$1100 to $1800$2000 to $29007 to 10 days

Estimates only, your exact rate comes from the live carrier load board. Get an instant quote at the top of the page for real numbers.

Frequently asked questions

Will my quote ever change?

No, not from our side. The only way the price changes is if you change the vehicle, route, or pickup window significantly. We will tell you upfront if any of those happen.

What if the carrier wants more money?

We absorb it. TruePrice means the carrier rate is our problem, not yours. You pay the quote we gave you at booking.

Is the $99 deposit refundable?

Yes, if we cannot find a carrier within a reasonable window or you cancel before a carrier is assigned, the deposit is refundable.

What does the deposit cover?

$99 locks your rate, books your carrier, and covers the cost of posting and managing the shipment to delivery.

Why is your deposit smaller than other brokers?

Most of the cost should ride with the carrier delivery, not with the broker booking. Small deposit protects you, balance on delivery protects you, that is the model.

Are there hidden fees?

No hidden fees. The quote is the price. Storage fees, special equipment fees, and customer driven changes are the only things that add cost, and we tell you upfront.

Can I pay the balance with a card?

Yes, most drivers accept a card swipe at delivery. Cash and certified check also work.

Does insurance cost extra?

No, carrier cargo insurance is included in every shipment. Standard, no upgrade required.

What if my address changes mid shipment?

Tell us. Reasonable reroutes are included, big reroutes (different state) may add cost depending on the carrier.

Why do other brokers raise prices?

Because they quoted below the market to win the click. When no carrier accepts the load, they negotiate up. We quote at real rates so this does not happen.

What if I lied about the vehicle?

If the carrier shows up and the vehicle is heavier, taller, or non running and was not declared, the rate may increase. Be honest at quote time to keep TruePrice locked.

Is TruePrice a marketing gimmick?

No, it is a structural commitment baked into how we quote and book. Customer reviews confirm it. Read them on BBB and Google.

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Related

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Every auto transport service we run

Auto transport is not one product. A dealer moving forty units off an auction lane, a collector shipping a numbers matching car across the country, and a family sending one sedan ahead of a move are three different jobs that happen to use the same highways. They need different trailers, different insurance limits, different loading equipment, and different scheduling. Quoting all three the same way is how customers end up with a truck that cannot legally carry their vehicle. Pick the line below that matches what you are actually moving, and the quote comes back against the right equipment the first time.

By transport type

By vehicle

By who is shipping

Not sure which one fits? Call (888) 780-6207 and describe the vehicle and the route. A dispatcher will tell you which equipment it needs and what the lane is running, or start with an instant quote and adjust from there.

Auto transport coast to coast, state to state

We move vehicles in all fifty states, and the network is deepest where the freight already runs. Each state page below carries its own lane table, transit windows, and the local conditions that actually change a rate.

Northeast

Mid-Atlantic

Southeast

South

Midwest

Mountain

Pacific

Browse every city we coverPopular lanes and live ratesHow state to state shipping worksCross country moves

Read before you book

Most complaints in this industry trace back to something the customer was never told: that the first quote was a placeholder, that the broker on the phone is not the company driving the truck, or that personal items in the trunk are not covered by cargo insurance. None of that is complicated once somebody explains it. These are the explainers we send customers before they book, written to be useful whether or not you ship with us.

Lock your rate today.

$99 deposit holds the carrier, balance on delivery.

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