Get ready

The car shipping checklist

Everything you need to do before the truck arrives. Print this page, work through it, and pickup will be smooth.

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Why prep matters

A good pickup starts with a prepped car. Drivers carry 6 to 10 cars per trailer and run on tight schedules. When your vehicle is washed, fueled, photographed, and ready to roll, loading takes 15 minutes. When it is not, loading drags out and the whole trailer slips behind.

This checklist covers the prep that matters: cleaning for inspection accuracy, removing valuables and personal items, fuel level, keys, photos, alarms, and edge cases. Do all of it and pickup is calm. Skip half and you may hit a snag.

The full pre pickup checklist

Work through every line. Each one prevents a problem.

  • 1Wash the exterior of the car so dirt does not hide existing damage.
  • 2Clean the interior, vacuum, and wipe down the dash.
  • 3Remove all personal items from the trunk and cabin.
  • 4Take the car down to a quarter tank of fuel (not more, not less).
  • 5Photograph every panel: front, back, both sides, roof, wheels, undercarriage if accessible.
  • 6Photograph the interior, including the odometer reading.
  • 7Note any existing scratches, dents, or paint chips with close ups.
  • 8Disable toll tags (Sunpass, EZPass, FasTrak) so they do not rack up charges en route.
  • 9Disable aftermarket alarms or note the disarm sequence for the driver.
  • 10Remove dash cams, radar detectors, and GPS units.
  • 11Fold in mirrors if they fold.
  • 12Retract the antenna if retractable.
  • 13Check that the parking brake releases cleanly.
  • 14Top off the battery so the car starts cold.
  • 15Note any fluid leaks or mechanical quirks for the driver.
  • 16Remove EZ Pass and toll transponders so they do not charge during transit.
  • 17Lower or remove roof racks, ski boxes, and any aftermarket roof attachments.
  • 18Lock the gas cap if your car has a locking gas cap, and give the driver the key.
  • 19Hand the driver one key, keep a spare for yourself.
  • 20Have your ID and the BOL paperwork ready at pickup.

The 5 things customers forget most

If you only do five things from the list above, do these.

1

Quarter tank only

Full tanks add weight to the trailer (fuel surcharge to the carrier) and pose a safety risk. Quarter tank is the standard.

2

Photograph everything

Time stamped photos of every panel are your damage protection at delivery. Take them in good light, take them with a clean car.

3

Remove personal items

Carrier insurance does not cover personal property. Take laptops, documents, sunglasses, and valuables out of the car.

4

Disable toll tags

Active toll transponders will rack up charges if the trailer passes toll readers en route. Bag them, remove the battery, or pull them.

5

Disable alarms

An alarm that randomly arms during transit drains the battery and stresses the driver. Disable it or share the disarm code.

Special vehicle prep

Low clearance vehicles

Lowered cars, sports cars, classics. Tell us at quote time so we send a carrier with a liftgate or low approach trailer.

Lifted trucks and SUVs

Lift kits over 4 inches need a taller trailer position. Declare the lift at quote time.

Modified vehicles

Body kits, wide tires, aftermarket spoilers. Declare modifications at quote time so the carrier plans loading.

Inoperable vehicles

Car does not start? Carrier needs a winch and steering must work. Declare inop at quote time.

Electric vehicles

Battery should be charged to 30 to 50 percent. Disable autopilot, parking sensors, and sentry mode if your car has them.

Convertibles

Soft top should be up and secured. Hard top should be in place. Confirm the top latches cleanly before pickup.

Day of pickup

What to do in the hour before the driver arrives.

1

1. Move the car to open space

Pull the car out of the garage. Park on the street or driveway so the driver can load it onto the trailer.

2

2. Final walk around

Re photograph the car one more time with a time stamp. Confirm fuel level, mirrors folded, alarms disabled.

3

3. Meet the driver

Walk the car together. Driver fills out the BOL inspection form, you both sign.

4

4. Hand off keys and BOL

Give the driver one key and the signed BOL. Keep your copy of the BOL for delivery inspection.

Delivery day

Delivery is the mirror image of pickup. Driver calls 24 hours ahead. You meet at the delivery address. Walk the car together with the BOL inspection form. Compare to the pickup photos. Sign off if condition matches, note any new damage if it does not. Pay the balance to the driver and you are done.

Do not skip the delivery inspection. Even at 9 PM in the rain. Even if you trust the driver. The BOL is your only post delivery proof, and signing it without a careful walkaround forfeits damage claims.

Frequently asked questions

Why only a quarter tank?

Less weight on the trailer, less fuel cost charged back to the carrier, and a safety standard for cars on car haulers.

Do I really need to remove personal items?

Yes. Carrier cargo insurance does not cover personal property. If laptops or documents go missing, you have no recourse.

Can I leave some clothes in the trunk?

Most carriers allow up to 100 pounds of personal items below the window line. Soft items like clothes are fine, valuables are not.

What if I cannot wash the car?

Try to. A clean car makes the inspection accurate. Dirty cars can hide damage and create disputes at delivery.

Should I photograph the car?

Yes, every panel, every angle, time stamped. Photos are your damage protection at delivery.

Do I need to disable my alarm?

Yes, or share the disarm code with the driver. Alarms that arm randomly during transit drain the battery.

What if my toll tag is built into the car?

Remove the battery if possible, or bag it in a foil pouch to block the signal. Active transponders rack up charges.

How many keys does the driver need?

One. Keep a spare for yourself in case the first key gets misplaced during transit.

Can I leave a child seat in the car?

Yes, child seats are fine. Most other interior items should come out.

Should I remove the license plate?

No, leave the plate on. The carrier needs the VIN and plate matched for the BOL.

What if the car has a flat tire?

Inflate it before pickup if possible. Cars need to roll on and off the trailer.

What is the BOL?

Bill of Lading. The inspection and shipment document signed at pickup and delivery. Keep your copy until the car is safely home.

Every auto transport service we run

Auto transport is not one product. A dealer moving forty units off an auction lane, a collector shipping a numbers matching car across the country, and a family sending one sedan ahead of a move are three different jobs that happen to use the same highways. They need different trailers, different insurance limits, different loading equipment, and different scheduling. Quoting all three the same way is how customers end up with a truck that cannot legally carry their vehicle. Pick the line below that matches what you are actually moving, and the quote comes back against the right equipment the first time.

By transport type

By vehicle

By who is shipping

Not sure which one fits? Call (888) 780-6207 and describe the vehicle and the route. A dispatcher will tell you which equipment it needs and what the lane is running, or start with an instant quote and adjust from there.

Read before you book

Most complaints in this industry trace back to something the customer was never told: that the first quote was a placeholder, that the broker on the phone is not the company driving the truck, or that personal items in the trunk are not covered by cargo insurance. None of that is complicated once somebody explains it. These are the explainers we send customers before they book, written to be useful whether or not you ship with us.