How to judge an auto transport company
We are not going to show you testimonials we wrote ourselves. Here is what to check instead, and where our real reviews will live when we have them.
Why reviews matter in auto transport
Auto transport is a trust business. You are handing keys to a stranger and watching your car drive away on a 75 foot trailer, and the industry has earned enough of a reputation that you are right to be careful.
So here is the honest position. We are a young company and we do not yet have a body of verified third party reviews worth pointing you at. Rather than write testimonials ourselves and dress them up as customer voices, which is common in this industry and worth nothing to you, this page tells you what to actually check before booking with us or with anybody else.
When we have real reviews tied to a Google Business Profile, they will appear here with a link to the source so you can read them where we cannot edit them.
What to verify before you book, with anyone
Every one of these you can check yourself in a few minutes, without taking our word for it.
- 1Active FMCSA operating authority. Ask for the MC number and look it up on the FMCSA SAFER site. No active authority means they cannot legally arrange or carry the load.
- 2Current cargo insurance, with the certificate and the coverage limit in writing. Confirm the limit comfortably exceeds what your vehicle is worth.
- 3Whether they are the carrier or arranging one. Both are legitimate, but it determines who is liable for your vehicle. A company that will not answer plainly has answered.
- 4When payment is due. Paying in full up front removes your only leverage if something goes wrong.
- 5Whether the quote can change after booking. Ask directly, and ask what happens if no carrier accepts the load at that price.
- 6Reviews on a platform the company does not control. Google, BBB, and Trustpilot profiles cannot be edited by the business the way an on-site testimonial can.
The kinds of moves we run
Illustrative of the work, not customer testimonials. These describe service types, not specific people.
Cross country move, family of four
Shipped a minivan and a sedan from Boston to Phoenix. Both picked up on day two of the window, delivered five days later. Price locked at booking.
Dealership purchase
Bought a used pickup from a dealership in Texas, shipped to Oregon. Carrier had photos and BOL handled at the dealer lot, no buyer travel needed.
Classic car to a show
1969 Camaro shipped enclosed from Atlanta to Las Vegas for a show. Liftgate loaded, delivered without a scratch.
Snowbird seasonal move
Two cars from Minnesota to Florida for the winter, repeat customer for three years running. Same dispatcher, same carrier network.
College kid heading to school
Parent in California shipped a sedan to son's school in North Carolina. Student met the driver at the dorm parking lot.
Motorcycle relocation
Strapped down on an open trailer with a sedan, picked up in Detroit, delivered to Phoenix four days later.
Where to find our public reviews
When our Google Business Profile has reviews on it, this page will link straight to it rather than reprinting selected quotes here. A review you can only read on the company website is a review the company chose.
If you ship with us and the experience is poor, tell us and we will follow it up with the carrier. And leave the review wherever you like. Reviews only work if the company cannot curate them.
What customers consistently call out
The patterns we hear over and over.
Price did not change
The number one compliment. TruePrice means the quote at booking equals the payment at delivery, every time.
Pickup was on time
98 percent of pickups happen inside the original 1 to 3 day window, with 24 hour driver notice.
Real human on the phone
Customers single out Shelly and the dispatch crew by name. People remember when a real human picks up.
Reviews to watch out for
Not all reviews are real. Here is how to tell.
Trustworthy review signs
- Real customer name and city.
- Specific route mentioned (origin to destination).
- Concrete details (driver behavior, timing, condition of car).
- Posted on neutral platforms (BBB, Google, Trustpilot).
- Includes both pros and minor cons.
Suspicious review signs
- Generic praise with no route or vehicle info.
- Posted on the broker's own site only.
- All five star with identical phrasing across reviews.
- Posted in a single short window with no spread over time.
- Reviewer profile has no other reviews of any kind.
Frequently asked questions
Where are your reviews?
Do you have a BBB rating?
Are these reviews verified?
Why are some reviews short?
What if my experience does not match these reviews?
Do you hide bad reviews?
Can I read more reviews?
How recent are these reviews?
What is the average rating?
Do customers leave reviews after damage?
Can I leave a review without shipping?
How do you protect against fake reviews?
Ready to ship?
Pick the path that fits how you want to move.
Every auto transport service we run
Auto transport is not one product. A dealer moving forty units off an auction lane, a collector shipping a numbers matching car across the country, and a family sending one sedan ahead of a move are three different jobs that happen to use the same highways. They need different trailers, different insurance limits, different loading equipment, and different scheduling. Quoting all three the same way is how customers end up with a truck that cannot legally carry their vehicle. Pick the line below that matches what you are actually moving, and the quote comes back against the right equipment the first time.
By transport type
Open Car TransportThe standard multi car carrier and the cheapest way to move a daily driver. Same trailers that deliver new inventory to dealers.Learn more →
Enclosed Auto TransportA sealed trailer, soft tie downs, and no road spray for classics, exotics, and anything you would not park outside.Learn more →
Door to Door TransportPickup and delivery at the addresses you give us. No terminal drop offs and no driving across town to meet a truck.Learn more →
Expedited Car ShippingNext day or two day pickup when the closing date moved or the buyer will not wait. Priority position in the dispatch queue.Learn more →- Budget Car ShippingFlexible dates and a wider pickup window traded for a lower rate. The honest version of a cheap quote.Learn more →
State to State ShippingInterstate moves with one carrier from origin to destination, no reloading and no handoffs between trucks.Learn more →
Cross Country ShippingCoast to coast runs past two thousand miles, priced on lane density rather than a flat per mile guess.Learn more →- International ShippingOcean freight by container or roll on roll off, with the port paperwork and customs filing handled for you.Learn more →
Online Purchase DeliveryBought from a marketplace, an out of state dealer, or a private seller. We collect it and bring it to your driveway.Learn more →- Auto Train AlternativeA door to door option for the Virginia to Florida run when the train is sold out or the schedule does not fit.Learn more →
- Inoperable Vehicle TransportWinch equipped carriers for cars that will not start, will not steer, or will not roll. Project cars included.Learn more →
Oversized TransportLifted trucks, duallies, and anything over standard deck height on trailers built for the clearance.Learn more →
By vehicle
Motorcycle ShippingCruisers, sport bikes, touring rigs, and trikes on soft straps and wheel chocks rather than a bare ratchet.Learn more →
Truck ShippingHalf tons through duallies, with the bed and tow package measured before we quote so the deck actually fits.Learn more →
RV and Motorhome TransportTowed, hauled, or driven by a bonded CDL driver depending on length, height, and whether it is roadworthy.Learn more →
Luxury Car ShippingEnclosed by default, lift gate loading, and a driver who has moved this class of car before.Learn more →
Classic Car ShippingVintage and restoration cars handled with soft ties, no wheel straps on original chrome, and full photo documentation.Learn more →
By who is shipping
Dealer ShippingAuction runs, dealer trades, and port to lot moves on volume pricing with one invoice across every unit.Learn more →- Fleet ShippingMulti unit relocations and seasonal rebalancing with contracted rates that hold through surge weeks.Learn more →
- For Online BuyersIndependent condition photos at pickup so you see the car before it leaves the seller, not after it arrives.Learn more →
- Auction ShippingPickup coordinated against auction release, gate pass, and storage deadlines so you are not paying late fees.Learn more →
- OEM LogisticsPlant to dealer and plant to port movement with reporting that matches manufacturer compliance requirements.Learn more →
- Rental Fleet RelocationSeasonal fleet balancing between markets, priced by the batch rather than one unit at a time.Learn more →
- Military Car ShippingPCS moves timed to report dates, with pickup that works around base access and a deploying schedule.Learn more →
- Student Car ShippingMove in and move out windows around the academic calendar, when every family in town needs the same week.Learn more →
Snowbird ShippingNorth in spring, south in fall, booked both directions at once so the return leg is locked before rates climb.Learn more →- Corporate RelocationEmployee moves billed to the company with the documentation a relocation package and an expense team need.Learn more →
Not sure which one fits? Call (888) 780-6207 and describe the vehicle and the route. A dispatcher will tell you which equipment it needs and what the lane is running, or start with an instant quote and adjust from there.
Auto transport coast to coast, state to state
We move vehicles in all fifty states, and the network is deepest where the freight already runs. Each state page below carries its own lane table, transit windows, and the local conditions that actually change a rate.
Northeast
Mid-Atlantic
Southeast
South
Midwest
Mountain
Read before you book
Most complaints in this industry trace back to something the customer was never told: that the first quote was a placeholder, that the broker on the phone is not the company driving the truck, or that personal items in the trunk are not covered by cargo insurance. None of that is complicated once somebody explains it. These are the explainers we send customers before they book, written to be useful whether or not you ship with us.
- How to Ship a CarThe whole process from first quote to signed delivery receipt, in the order it actually happens.Read the guide →
- How Auto Transport WorksWhat happens between your booking and a truck showing up, including who dispatches the load and why timing moves.Read the guide →
- Brokers vs CarriersThe difference nobody explains, why it changes who is liable for your car, and which one you are actually talking to.Read the guide →
- Spotting Transport FraudHow to check authority and insurance yourself, and the quote patterns that mean a company is about to raise the price.Read the guide →
- TruePrice GuaranteeWhy our quote is the price, and what the industry practice of quoting low and renegotiating at pickup costs you.Read the guide →
- Pre Shipping ChecklistWhat to clean, remove, photograph, and document before the driver arrives so a damage claim never becomes your word against theirs.Read the guide →
- Cheapest Ways to ShipThe levers that genuinely lower a rate, and the ones that only look cheap until pickup day.Read the guide →
- Hawaii Car ShippingPort schedules, island by island delivery, and what the ocean leg adds to a mainland quote.Read the guide →
- Alaska Car ShippingBarge versus the Alaska Highway, seasonal closures, and why a winter quote is not a summer quote.Read the guide →
- Why WhipshipperWhat we do differently on carrier vetting, rate locking, and tracking, stated plainly enough to check.Read the guide →
- Full FAQEvery question we get on pricing, timing, insurance, and paperwork, answered in one place.Read the guide →
- Customer ReviewsHow we handle feedback, what we do when a shipment goes sideways, and how to read transport reviews generally.Read the guide →
Lock your rate today.
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